FAQ'S

HOW DO I PLACE AN ORDER?

After ordering and receiving a sample, please contact me to confirm that you would like to place an order, I will confirm availability with you and then email you an online order form to complete.

WHEN WILL I RECEIVE MY ORDER?

Delivery times will vary between 4-8 weeks depending on the size of your order and my current workload.

DO I NEED TO ORDER ALL MY STATIONERY TOGETHER?

'On the day' stationery such as order of service and place cards can be ordered separately to your invitations but you will need to indicate what stationery you are likely to need so that a production slot can be booked for you. This will need to be finalised no later than 6 weeks before your wedding and delivery will be approx 7-10 days before your wedding. If a production slot has not been scheduled in advance then it will be classed as a separate order and the current availability will apply, which could be 8 weeks during busy time periods

HOW MANY INVITATIONS SHOULD I ORDER?

You will need one invitation per household plus a few extra to cover guest list changes etc. 10% is a reasonable guide, so for example if you need to order 50 invitations then add on an extra 5 invitations.

IS THERE A MINIMUM ORDER?

There is no minimum order, you can order the exact number of invitations you require.

ARE ENVELOPES INCLUDED?

Yes, envelopes are included for save the date cards, invitations and rsvp cards.

I'VE SEEN A DESIGN I LIKE SOMEWHERE ELSE, CAN YOU COPY IT FOR ME?

No, I cannot copy a design as it would be a breach of copyright

CAN I ADD TO MY ORDER?

Yes, you can add to your order up to 10 days before your delivery date, however, increases of more than 10% of your original order may affect the delivery date.

IS DISCOUNT AVAILABLE FOR LARGE ORDERS?

My stationery is already at the best price I can offer so that everyone can benefit from affordable prices no matter the size of their order.

WHERE DO YOU DELIVER TO?

Orders can be posted within the UK, unfortunately I cannot offer international delivery. Orders are sent either by Royal Mail or Parcel Force.

IS DELIVERY INCLUDED IN THE PRICE OF THE INVITATIONS?

Delivery is charged separately and is based on the size of your order. Please see terms and conditions for a guide to delivery charges.

CONTACT ME

If you have a question that is not answered here,
or you have any other queries, please contact me

07732 125777

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Thank you for conatcting me, I will respond within 24 hours